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Customer experience | Sales, Customer Insights,...
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Problem with a Account's Workflow with Activity Appointment

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Posted on by

Hello guys,

I'm having a little problem when I try to created a simple native workflow in Dynamics 365 Sales in order to do update in records of entity Accounts, but the message error don't say nothing that I can understandpastedimage1604200629755v2.png

pastedimage1604200704091v4.png

  • Suggested answer
    Miguel Lourenco Profile Picture
    Microsoft Employee on at

    Hi Andre, maybe you're updating the record after it has been closed?

    Can't you convert that to a real time workflow and execute before the record changeS?

  • Suggested answer
    Miguel Lourenco Profile Picture
    Microsoft Employee on at

    pastedimage1597327836693v1.png

    Hope it helps.

  • Miguel Lourenco Profile Picture
    Microsoft Employee on at

    Hi Andre,

    Please do not take in consideration my previous comments.

    Try to remove and re-add the Timeline on the default form and let me know

  • Community Member Profile Picture
    on at

    Hi Andre,

    When you have an issue with an asynchronous workflow you can go to the "Process Sessions" menu link on the left and see a more detail trace of the execution and maybe the error as well, I always use it to diagnose any kind of issues.

    pastedimage1597334114923v1.png

  • Suggested answer
    Bipin D365 Profile Picture
    28,995 Moderator on at

    Hi,

    Could you please post screenshot in English language as not every reader is familiar with other language.

    Thanks!

    Please mark my answer verified if i were helpful

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