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Customer experience | Sales, Customer Insights,...
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Problem with a Account's Workflow with Activity Appointment

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Posted on by

Hello guys,

I'm having a little problem when I try to created a simple native workflow in Dynamics 365 Sales in order to do update in records of entity Accounts, but the message error don't say nothing that I can understandpastedimage1604200629755v2.png

pastedimage1604200704091v4.png

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  • Suggested answer
    Miguel Lourenco Profile Picture
    on at
    RE: Problem with a Account's Workflow with Activity Appointment

    Hi Andre, maybe you're updating the record after it has been closed?

    Can't you convert that to a real time workflow and execute before the record changeS?

  • Suggested answer
    Miguel Lourenco Profile Picture
    on at
    RE: Problem with a Account's Workflow with Activity Appointment

    pastedimage1597327836693v1.png

    Hope it helps.

  • Miguel Lourenco Profile Picture
    on at
    RE: Problem with a Account's Workflow with Activity Appointment

    Hi Andre,

    Please do not take in consideration my previous comments.

    Try to remove and re-add the Timeline on the default form and let me know

  • Community Member Profile Picture
    on at
    RE: Problem with a Account's Workflow with Activity Appointment

    Hi Andre,

    When you have an issue with an asynchronous workflow you can go to the "Process Sessions" menu link on the left and see a more detail trace of the execution and maybe the error as well, I always use it to diagnose any kind of issues.

    pastedimage1597334114923v1.png

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at
    RE: Problem with a Account's Workflow with Activity Appointment

    Hi,

    Could you please post screenshot in English language as not every reader is familiar with other language.

    Thanks!

    Please mark my answer verified if i were helpful

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