Problem with a Account's Workflow with Activity Appointment

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Posted on by Community Member Microsoft Employee

Hello guys,

I'm having a little problem when I try to created a simple native workflow in Dynamics 365 Sales in order to do update in records of entity Accounts, but the message error don't say nothing that I can understand

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Bipin D365 28,964 Super User 2024 Season 1 on at

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RE: Problem with a Account's Workflow with Activity Appointment

Hi,

Could you please post screenshot in English language as not every reader is familiar with other language.

Thanks!

Please mark my answer verified if i were helpful
Community Member Microsoft Employee on at

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RE: Problem with a Account's Workflow with Activity Appointment

Hi Andre,

When you have an issue with an asynchronous workflow you can go to the "Process Sessions" menu link on the left and see a more detail trace of the execution and maybe the error as well, I always use it to diagnose any kind of issues.
Miguel Lourenco on at

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RE: Problem with a Account's Workflow with Activity Appointment

Hi Andre,

Please do not take in consideration my previous comments.

Try to remove and re-add the Timeline on the default form and let me know
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Miguel Lourenco on at

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RE: Problem with a Account's Workflow with Activity Appointment

Hope it helps.
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Miguel Lourenco on at

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RE: Problem with a Account's Workflow with Activity Appointment

Hi Andre, maybe you're updating the record after it has been closed?

Can't you convert that to a real time workflow and execute before the record changeS?