News and Announcements icon

Dynamics 365 CommunityForums Finance | Project Operations, Human Resources, ... SL 2015 CU1 client ins...

Finance | Project Operations, Human Resources, ...

Unanswered

SL 2015 CU1 client installation issue

(0) Share

Report

Report

Posted on by Community Member Microsoft Employee

I'm trying to install the client on a workstation. All appears to install properly, but on starting the application, I receive the following error:

"Unable to access e:\mdsl\Microsoft Dynamics SL\SL\Applications\SM\9822000 DEFAULT. Windows CreateProcess() error 193."

In the course of troubleshooting, I tried starting the application on the server and received the same error. Bear in mind that this was working on the server since installation and at least six weeks ago (last time I logged into it.)

So far I have:

checked registry setting to make sure that the mapped drive (and not the UNC) was reflected.
checked permissions on the SL folders to verify that that proper rights were given
asked IT to check the Symantec Anti-Virus settings (waiting to hear back.)

Additionally, on the workstation, I have uninstalled and reinstalled the client.

Any other suggestions would be greatly appreciated.

Thanks!

Stuart Nottingham

All responses Img

All responses (0)

Answers Img

Answers (0)

Helpful resources

News and Announcements

Announcing Category Subscriptions!

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,359 Super User 2024 Season 2

#2

Martin Dráb 230,370 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans