Hi team,
In OBM, there's an workaround to look at a list of Contacts based on your prebuilt Segments. This is connected via the SegmentMember table (if I'm understanding it correctly).
In RTJ, within the Contacts table, I can't seem to filter view based on a segment I have created in RTJ. It is only showing segments created in OBM.
See below screenshot as a reference of where the Segment filter only displays OBM segments. The RTJ segment name (MISC - ERICK - Sep 2024) could not be found.
Questions:
1. Is there a separate entity name for Segments in RTJ? If yes, what that is, and how do we link them up?
2. If no, is there anything in the roadmap?
Use Case:
- We often use this feature to track our nurture list, and provide that to the Sales team or other relevant team to follow up.
- Another use case is that we built a customised Contact view that is different from the standard Members view within Segment, as we need to export the customised table and match them with details from another data source.
