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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Assign Case To Custome...
Service | Customer Service, Contact Center, Fie...
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Assign Case To Customer Asset

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Posted on by Samantha73 2,437
Hi Everyone
We use customer service and field service to repair customer assets and rental assets. When a case is logged in customer service we want to allocate it to a asset, and then if the case going to field service we want to maintain the info. is it possible?

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