web

You’re offline. This is a read only version of the page.

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Need your support- Una...

Customer experience | Sales, Customer Insights,...

Answered

Need your support- Unavailability of Marketing templates

(0) Share

Report

Report

Posted on by Akwaba

Hello team ,

I hope this post will find you in good health

After deploying my marketing environment, when I go on new for windows like Marketing email, Forms, Customer Journey,

I do not have the possibility to have

More so I have no predefined template in my entire Marketing environment

Could I have advice on how to make them available in my environment

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Nya 29,060 on at

Like (0)

Report

RE: Need your support- Unavailability of Marketing templates

Hi,

It' s most likely because you have installed a Solution Only Marketing app, which includes all of the entities and solutions for Dynamics 365 Marketing, but doesn't include any of the marketing services.

Please check if the name of the app is Dynamics 365 Marketing Solution Only. It can be found in Dynamics 365 apps list from Power Platform Admin Center.

You can refer to the following documentation to know more about different licenses:

Set up Dynamics 365 Marketing (Dynamics 365 Marketing) | Microsoft Docs

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

Tom_Gioielli 107 Super User 2025 Season 2

#2

MVP-Daniyal Khaleel 89

#3

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans