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Customer experience | Sales, Customer Insights,...
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Need your support- Unavailability of Marketing templates

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Posted on by Microsoft Employee

Hello team , 

 I hope this post will find you in good health

After deploying my marketing environment, when I go on new for windows like  Marketing email, Forms, Customer Journey,

I do not have the possibility to have    

More so I have no predefined template in my entire Marketing environment

Could I have advice on how to make them available in my environment

  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    It' s most likely because you have installed a Solution Only Marketing app, which includes all of the entities and solutions for Dynamics 365 Marketing, but doesn't include any of the marketing services.

    Please check if the name of the app is Dynamics 365 Marketing Solution Only. It can be found in Dynamics 365 apps list from Power Platform Admin Center.

    pastedimage1628841850004v2.png

    You can refer to the following documentation to know more about different licenses:

    Set up Dynamics 365 Marketing (Dynamics 365 Marketing) | Microsoft Docs

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