web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Check out the Community Spotlight Video Series
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Branching rules not wo...
Customer experience | Sales, Customer Insights,...
Unanswered

Branching rules not working in Internet Explorer

(0) ShareShare
ReportReport
Posted on by Community Member

I have an issue that just started happening today.

I have a survey that has a branching rule to hide a section unless a specific option is selected. As of this morning IE ignores the branching rule and is showing the hidden part regardless of what is selected.

Both Chrome and MS Edge are unaffected and are working correctly.

Has something changed?

Customer Voice survey was last modified 2 months ago.

I have the same question (0)
  • Arjun N Profile Picture
    Arjun N Microsoft Employee on at

    Hi M2theBarnes,

    Thank you for bringing this to our attention. We are investigating and will keep you posted.

    Arjun

  • Arjun N Profile Picture
    Arjun N Microsoft Employee on at

    Hi M2theBarnes,

    We tried to reproduce the issue without success. Can you send an email with your survey URL to customervoice@microsoft.com for us to take this investigation further ?

    Thanks,

    Arjun 

  • Community Member Profile Picture
    Community Member on at

    This issue appears to have gone away today. Can you confirm if anything changed on MS side? Our environment has not changed.

  • Community Member Profile Picture
    Community Member on at

    The issue is back today. I have sent the survey to customervoice@microsoft.com as requested.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Check out the Community Spotlight Video Series

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 79 Super User 2026 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 62 Most Valuable Professional

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 42 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans