Branching rules not working in Internet Explorer

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Posted on by Community Member Microsoft Employee

I have an issue that just started happening today.

I have a survey that has a branching rule to hide a section unless a specific option is selected. As of this morning IE ignores the branching rule and is showing the hidden part regardless of what is selected.

Both Chrome and MS Edge are unaffected and are working correctly.

Has something changed?

Customer Voice survey was last modified 2 months ago.

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Community Member Microsoft Employee on at

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RE: Branching rules not working in Internet Explorer

The issue is back today. I have sent the survey to customervoice@microsoft.com as requested.
Community Member Microsoft Employee on at

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RE: Branching rules not working in Internet Explorer

This issue appears to have gone away today. Can you confirm if anything changed on MS side? Our environment has not changed.
Arjun N on at

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RE: Branching rules not working in Internet Explorer

Hi M2theBarnes,

We tried to reproduce the issue without success. Can you send an email with your survey URL to customervoice@microsoft.com for us to take this investigation further ?

Thanks,

Arjun
Arjun N on at

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RE: Branching rules not working in Internet Explorer

Hi M2theBarnes,

Thank you for bringing this to our attention. We are investigating and will keep you posted.

Arjun