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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Unable to reinstall In...
Finance | Project Operations, Human Resources, ...
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Unable to reinstall Invoice Capture

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Posted on by CU01050835-0 81
Hi, I'm getting this error: /The Trial for Invoice Capture has expired.  Please contact system admin for license renewal/
 
Not sure how to extend the trial period.
 
Thanks
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Unable to reinstall Invoice Capture
    Hi.
    Preview releases will contain some new features and improvements, but are provided on a "preview" basis so that customers can access them early and provide feedback. However, the specific update function is not mentioned in the relevant documents.
    Best Regards.
    Hana
  • CU01050835-0 Profile Picture
    CU01050835-0 81 on at
    Unable to reinstall Invoice Capture
     
    Well, I tried deleting and re-installing...did not work.
     
    btw, there are 2 installation options:
     
    (1) Invoice Capture for Dynamics Finance
    (2) Invoice Capture within Dynamics 365 Finance (preview)
     
    These are both available when you install app from the power platform page.
    The first one is that gets installed when you click on Open App Source and install from that page.
     
    What is the difference between these two?
     
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Unable to reinstall Invoice Capture
    Hi，
    You may need to pay attention to the following points:
    • The following Dynamics 365 Finance versions are required before installing Invoice Capture.
                 Dynamics 365 Finance 10.0.35 10.0.1627.86 or higher
                 Dynamics 365 Finance 10.0.34 10.0.1591.124 or higher
    • You can try removing the invoice capture solution and reinstalling invoice capture.
                For details, you can view the link below:
               Install the Invoice capture solution - Finance | Dynamics 365 | Microsoft Learn
    The error message seems to say that the license has expired, but by looking at the D365 Licensing guide, there is no mention of relevant information about invoice capture license renewal. You can try to open an invoice with Microsoft to confirm the specific information.
    Best Regards,
    Hana

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