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Customer experience | Sales, Customer Insights,...
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CRM - SAP integration

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Posted on by 105

Hello,

I'm new to CRM. My requirement is, Ex. When I create account in MS CRM then account should be create in SAP as well. How can we achieve it? or the best way to achieve it.

Thanks in Advance

I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    28,995 Moderator on at

    Hi,

    If you are using CRM online then you can use Power Automate to achieve your requirement.

    powerapps.microsoft.com/.../

    If you are using CRM On-premise then you will have to write custom code to achieve your requirment.

    Please mark my answer verified if i were helpful

  • Suggested answer
    protc Profile Picture
    Microsoft Employee on at

    Hi,

    You can use Power Automate on CRM online,

    Please refer the article for more info: https://powerapps.microsoft.com/en-us/blog/introducing-the-sap-erp-connector/

  • _nanu2208 Profile Picture
    105 on at

    Hi,

    Thanks for the reply! Other than any third party solution, Is it possible through any other way? workflow or any?

  • Suggested answer
    Bipin D365 Profile Picture
    28,995 Moderator on at

    Hi,

    Power Automate is not a third party solution. It comes under Dynamics CRM components.

    I think you can use Plugin to achieve your requirement. You will need to get WEB API details from SAP to connect from C# plugin. It will require custom code to be written.

    Please mark my answer verified if i were helpful

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