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How to fix QuickBooks Error 3371?

Posted on by Microsoft Employee

What is QuickBooks Error 3371, Status Code 11118? 

QuickBooks Error 3371 Status Code 11118 is caused when the QuickBooks system file entitlementDataStore.ecml gets damaged, which contains the license properties of your QuickBooks Desktop. The error message says: ‘Could not initialize license properties’. This message shows up in a dialog box and when you click OK, another box comes up.

The file damage occurs due to improper shut down your computer while your software if open for some reasons. Therefore, QuickBooks fails to sync the license properties every time you open your QuickBooks and the “Error 3371 Status Code 11118” shows up on the screen.

In order to resolve this issue, there are some system requirements which needs to be fulfilled. Let us proceed further before troubleshooting error 3371.

Solution: Delete ecml file

  1. First of all, press Windows + R together from your keyboard.
  2. Enter this path C:\ProgramData\intuit\Entitlement Client\v8 in the window.
  3. Next, Windows Explorer will open with the above address.
  4. Now, delete ecml file. After that, close the window.
  5. Finally, you have to Run QuickBooks and Register the item again.’

Know more about: QuickBooks Enterprise | Hosted virtual desktop

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