IOM Trial Setup

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Posted on by RandyHayes

I have tried to get the trial setup of IOM working - everything took me to the "try for free" link on the IOM site. That was fine, when clicking on the Try for free - it proceeded to set up a trial environment and installed the IOM app...again all good.

However, everything I click on in the interface (specifically the Settings/Configure) gives me a "Something has gone wrong" error. Details indicate that nested canvas apps could not be found (followed by a long list of them).

What am I doing wrong? The instructions said "sign up for trial and then start using it". That does not seem to be the case.

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RayBennett on at

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RE: IOM Trial Setup

Can you reach out to me bennettray microsoft.com and let me know your organization id, and version number of IOM?

To get the version number, go to PPAC, environment, dynamics 365 apps, click the 3 dots next to IOM and select details.

Thanks
RandyHayes 7 on at

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RE: IOM Trial Setup

Hi Ray,

Yes, I followed those instructions - I can only do #1 (go to the welcome and get started page). As soon as I select configure settings, it throws the error previously mentioned.

What should I be looking at?
RayBennett on at

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RE: IOM Trial Setup

Hi,

Did you follow the steps for activating the system? https://learn.microsoft.com/en-us/dynamics365/intelligent-order-management/setup#set-up-platform-connection-references

Thanks