Hi,
We are using On-Premise Dynamics CRM 2016 version 8.1.
Currently, I am trying to reassign all the assigned user records to a different one but I am failing.
Is there a specific way that I can do it??
Also, form CRM how can I check all the assigned records to a specific user?
Getting below error if I try to assign records from security -> users -> reassign records.
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring xml:lang="en-US">An unexpected error occurred.</faultstring>
<detail>
<OrganizationServiceFault xmlns="">schemas.microsoft.com/.../Contracts" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:a="http://schemas.datacontract.org/2004/07/System.Collections.Generic"/>
<Message>An unexpected error occurred.</Message>
<Timestamp>2020-05-06T16:48:12.9843996Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable><ExceptionSource i:nil="true"/><InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:a="http://schemas.datacontract.org/2004/07/System.Collections.Generic"/>
<Message>System.Exception: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #96C40EAD</Message>
<Timestamp>2020-05-06T16:48:12.9843996Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable><ExceptionSource i:nil="true"/><InnerFault i:nil="true"/><OriginalException i:nil="true"/><TraceText i:nil="true"/></InnerFault><OriginalException i:nil="true"/>
<TraceText i:nil="true"/></OrganizationServiceFault>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>
Any help much appreciated. Thank you in advance!