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Customer experience | Sales, Customer Insights,...
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customer Voice/Dynamics 365

Posted on by 10

Is it possible to consult clients surveys responds on the client form?

  • billsilverman Profile Picture
    billsilverman 35 on at
    RE: customer Voice/Dynamics 365

    Alfonso, can you please elaborate? I am not sure I understand the question.

    If you are asking if you can access prior responses in future questions, I think the answer is no.

    For example if Question 1 is:

    1. What best describes you when you sign your name?

       a. Left-handed

       b. Right-handed

    and then you want to ask Question 2 as "As a person who writes <answer to question 1>, please select all that apply:

       a. I play basketball <answer to question 1>

       b. I play tennis <answer to question 1>

       c. I play hockey <answer to question 1>

    then this is not possible (as far as I know).

    However, you can easily achieve the same result with logic and branching, but it is more design work on your part and can be very complicated if there are more than two answers to question 1.

    Regards Bill Silverman

  • Afonso Machado Profile Picture
    Afonso Machado 10 on at
    RE: customer Voice/Dynamics 365

    Help!

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