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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Marketing form downloa...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Marketing form download with success-view

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Posted on by Community Member

Hi

We want to trigger a download via a marketing form. We solve this via a redirect URL. Unfortunately, the success message "Thank you for submitting" is not displayed. The form just stays filled in. How can we trigger both? Display the download via redirect URL and the success message?

Thank you very much in advance.

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  • Suggested answer
    MaiElorym Profile Picture
    MaiElorym 40 on at

    Hi, 

    are  you hosting your form on external website, or are you using Portal?

    We are hosting our forms on external website and this worked for me. After copying the script to the external page, I have added another script to initiate download after submitting the form. It looks something like this:

    <script>
    var pdfUrl = "URL with the pdf file";

    MsCrmMkt.MsCrmFormLoader.on('formSubmit', function (event) {
    window.open(pdfUrl, '_blank');
    });
    </script>

    You only need to add the URL link for the PDF file in the var section (it is marked in red). 

    This on my end triggers automatic download, no new window opens, the form shows "Success" message, and you don't need to use Redirect URL

    Let me know if this also helps you

    MaiElorym

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