Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / "You are not auth...
Microsoft Dynamics AX (Archived)

"You are not authorized to login with your current credentials. You will be redirected to the login page in a few seconds" Error after Update 5

(0) ShareShare
ReportReport
Posted on by Community Member

Hi,

I am using current AX version. I updated my D3fO Environment from Update 3 to Update 5. I performed all steps from below link, 

https://ax.help.dynamics.com/en/wiki/upgrade-latest-platform-update/

All steps were performed successfully but when I tried to login to my Operations URL or Table browser it is giving me below authorization error.

"You are not authorized to login with your current credentials. You will be redirected to the login page in a few seconds"

I tried to Synchronize the database but it is also getting failed. Please find the screenshot below.

2630.Untitled.png

Can anyone suggest what I am missing over here and how I can resolve this error?

Thank You

Sohagani Shah

*This post is locked for comments

  • Jie G Profile Picture
    Jie G on at
    RE: "You are not authorized to login with your current credentials. You will be redirected to the login page in a few seconds" Error after Update 5

    Hi Sohagani,

    Could you login to the environment before update with the same user? How about other users now? Have you checked whether this user are in the 'Users' list (System administration -> Users -> Users)?

  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: "You are not authorized to login with your current credentials. You will be redirected to the login page in a few seconds" Error after Update 5

    Hi Sohagani,

    Please try updating the Admin account using “AdminUserProvisioning” tool. You will find it under “AOSService\PackagesLocalDirectory\Bin” folder

    You will need to check the folder AOSService. Under AOSService\PackagesLocalDirectory\Bin, open the DynamicsDevConfig.xml file.

     AOSService.png

    Open the config file. Locate the element with tag “OfflineAuthenticationAdminEmail”.

    Enter the admin email account.

    This should solve your issue.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Microsoft Dynamics AX (Archived)

#1
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 100 Super User 2025 Season 1

#2
Community Member Profile Picture

Community Member 48

#3
shanawaz davood basha Profile Picture

shanawaz davood basha 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans