One of the customer, using AX 2012 R2 CU6, wants to get access to the CustomerSource to download product updates, fixes and to raise any incident with Microsoft, however customer doesn't have access to the CustomerSource. Customer doesn't even have any active Support Plan but is willing to get one.
How can we get access to the CustomerSource when the partner did not setup this for customer in the first place and when the customer wants to directly communicate with Microsoft without engaging partner just to get customer source access
