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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Cannot Print Preview R...
Microsoft Dynamics NAV (Archived)

Cannot Print Preview Reports

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Posted on by Community Member

My customer is having a problem that some reports cannot be print previewed. When clicking print preview, nothing happens. However, it is possible to print report to pdf.


Does anybody have an idea why the print preview function will not work? This is for Microsoft Dynamics NAV 2015 Cumulative Update 3 in Australian Version.

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I have the same question (0)
  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 60,999 Super User 2025 Season 2 on at

    Can you give more details please? with screenshot

  • Community Member Profile Picture
    Community Member on at

    Hi my name is Jasper and I specialist in reports in navision.

    If you can give more details with the issue and maybe some screenshots it would help a lot.

    But my guess that it might be a cumulative issue.

  • mmv Profile Picture
    mmv 11,471 on at

    Hi,

    Could you name one of the reports which cannot be previewed, so that I can check it?

  • Community Member Profile Picture
    Community Member on at

    It isn't every report. I have asked the user to pay attention to which reports it happens in and tell me. Right now she isn't sure exactly which reports have the problem.


    Thank you guys for the help. I will let you know asap which reports have the issue and hopefully with some screenshots.

  • Community Member Profile Picture
    Community Member on at

    Hi Mahesh,

    It has been a long time, but finally I have an example. My customer is not able to print preview report object ID 712.

    Ted

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,243 Super User 2025 Season 2 on at

    Hi,

    Is the report modified ? i have tried that report in CU3 and can preview it in demo database without any issues.

  • mmv Profile Picture
    mmv 11,471 on at

    Hi,

    As mentioned by Suresh, in the Standard database it's working.  Is it something that you have applied some filters and there are no records available?

  • Community Member Profile Picture
    Community Member on at

    No, the report is not modified.

    Actually the report will preview, but all the fields in the report are blank - only the captions show. If they click print to pdf, it works properly.

  • Community Member Profile Picture
    Community Member on at

    The only filter applied is an item filter. I checked and the item that they are filtering to has sales data. If I remove all filters, I see a lot of blanks for items that actually have sales.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,243 Super User 2025 Season 2 on at

    Does it preview if you don't apply a filter ?

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