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Adding a new contact to a customer in sales ledger

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Posted on by BB1983

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we have been adding new contact to suppliers and previously this auto populated the contact id with a unique number. this I imagine should be from a number sequence but this is no longer longer working and I dont know how to determine which sequence has stopped working. How can I determine

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Dynamics 365 Administration

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Martin Dráb 228,441 Most Valuable Professional on at

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Adding a new contact to a customer in sales ledger

Moved here from D365 general forum because of the remark about D365 F&O in the last reply.
BB1983 172 on at

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adding a new contact to a customer in sales ledger

I have tried creating a test contact and as I am system admin, if it was a permissions issue I would be able to perform it but i get the same issue.. what i want to know, in D365 F&O sales ledger is how I can determine which number sequence is failing to work properly
Martinius 10 on at

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adding a new contact to a customer in sales ledger

Have you checked your CRM system's logs and settings or tried creating a test contact?

If the contact ID is not auto-populated correctly, then I suppose the problem is with the number sequence. You can try to fix it by recreating the sequence or selecting a different sequence.
Martin Dráb 228,441 Most Valuable Professional on at

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adding a new contact to a customer in sales ledger

D365 consists of many applications, such as Finance and Operations, Sales or Business Central. You're asking in D365 general forum, therefore it's not clear which product you have in mind. Please add this information.