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Dynamics 365 Community / Forums / Finance forum / prepayment customer in...
Finance forum

prepayment customer invoice

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Posted on by 1,172

Hi expert,

I have scenario:

input sales order then I need to issue Advance customer invoice based on this SO (similar to prepayment on PO). how i can issue the invoice prepayment for customer ?

so that system expected create journal:

AR (dr)

Advance customer(cr)

  • agus Profile Picture
    1,172 on at
    RE: prepayment customer invoice

    hi ludwig,

    The line so like this? am i correct ?

    prepay.png

    if we look at the result of minus qty(for prepayment) credited as AR, i think it is not correct.

    journal normal for prepayment:

    AR (dr)

    Prepayment (CR)

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: prepayment customer invoice

    Hi Agus,

    The FTI might work but you will lose the link to your SO.

    Personally, I would prefer using service items in the same SO as it allows you creating an invoice document.

    To make the deduction later on you have to enter a second SO line with a negative line for the prepayment required.

    That is, you will have one line with a positive qty for the prepayment and a negative line for the deduction of the prepayment.

    Makes sense?

    Best regards,

    Ludwig

  • agus Profile Picture
    1,172 on at
    RE: prepayment customer invoice

    yes guys,

    if directly go to payment journal, it means adopted as cash basis concept. here, i must give customer "invoice document" first include "Tax invoice". similar to PO prepayment.

    Maybe i will use FTI menu to capture Advance customer & send to customer as usual.

  • MATTGUO Profile Picture
    22,317 Moderator on at
    RE: prepayment customer invoice

    Hi Agus,

    As Satish said, system doesnot have out-of-box prepayment invoice for SO, but you can use prepayment for SO, please refer to this blog: community.dynamics.com/.../how-to-link-prepayment-with-sales-order-in-dynamic-365

  • Suggested answer
    Satish Panwar Profile Picture
    14,651 Moderator on at
    RE: prepayment customer invoice

    Hi Agus,

    Prepayment invoice functionality doesn't exist on SO side. The question has been discussed before in the form. See details at link below:

    community.dynamics.com/.../prepay-invoices-for-customers

    If you are just looking for AR postings, you can try to either leverage FTI OR payment journal to get the postings you want but they needs to be reversed when the actual invoice is posted and that's a lot of work and if not automated, a long list for reconciliation as people will forget the reversal and then it's a tedious task.

    If postings is not an issue and you are looking for document against which customer can pay, your best option is to leverage either order confirmation Or proforma invoice.

    Thanks,

    Satish Panwar

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

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