RTC crashes on multiple computers when Send to Excel function is used on one pages. All other areas/pages work well and there are no errors or crashes. Also, this does not happen with Classic, only RTC and only one page. We have restarted all servers, synchronized logins, compiled, created new entries in order to rule out data error but no success.
The event log message says: index is not in a valid range for this collection. Parameter name: Index
Here are some of the details from the event log:
Type: System.ArgumentOutOfRangeException
Message:
Index is not in a valid range for this collection.
Parameter name: index
StackTrace:
at Microsoft.Dynamics.Nav.Client.ExceptionHandler.<>c__DisplayClass2.<DoRethrowWithCatchException>b__0()
at Microsoft.Dynamics.Nav.Client.ExceptionHandler.ExecuteAndCatchExceptions(Func`1 execute)
at Microsoft.Dynamics.Nav.Client.ExceptionHandler.DoExecute(Func`1 execute)
at Microsoft.Dynamics.Nav.Client.ExceptionHandler.DoRethrowWithCatchException(Exception exception)
Source: Microsoft.Dynamics.Nav.Client
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Thanks in advance for any tips and suggestions!
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