Good morning All,
I am working for an end user on finalizing a business process on the Accounts payable side.
The process unfolds as follows:
- The paper invoices are gathered by a clerk and the AP Accountant registers them in AX by using the Invoice register journal
- In the meantime, the finance manager puts a stamp, an internal code, and signs all the physical invoices and sends them back to the AP Accountant.
- The AP Accountant uses the Invoice approval journal, retrieves the vouchers entered in the Invoice register journal, codes the expense ledger account and posts the journal.
Now, there are instances where a Three-way matching needs to be performed, and that's were the issue appears:
The quantity entered in the Invoice register journal, and fetched from the Invoice approval journal, in the Invoice information tab, is not properly captured in the matching screen. As a result, there is no real discrepancy check between the quantity in the product receipt, and the quantity entered in the Invoice register journal.
Has any of you come across that issue before?
Would you mind sharing your experience of the invoice registration process?
Just to complete the process description above:
- We are not using the Vendor invoice journal, we really need to stick to the invoice registration step.
- We use the process Function > Purchase order from the Invoice approval journal (or the Invoice pool) to access the Vendor invoice form and do the matching.
Thanks a lot for your help, comments and suggestions.
Dee.
