You’re offline. This is a read only version of the page.
10
Hello everyone,
I have an ongoing implementation of D365 going on, where we are utilizing the customer's voice app for conducting marketing surveys for the client.
The question that I have is can I create a lead automatically inside the D365 system from the anonymous responses?
Thanks,
Tanmay.
Hi,
I got the answer for this.
There are 4 steps to achieve this:
1. Create a Survey in customer voice with required questions.
2. Send the survey out.
3. Survey responses are captured inside the D365 in the customer voice survey response entity.
4. Write a power automate flow to convert the customer voice survey responses to lead.
Thanks.
Share
Report
All responses (
Answers (
