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ReportHi,
Please help not sure what to do. This error suddenly showed up when they try to print the picking list. No updates and changes has been done to the system.
Thanks,
Chris
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Hi,
Please help not sure what to do. This error suddenly showed up when they try to print the picking list. No updates and changes has been done to the system.
Thanks,
Chris
Thanks Chris. If above answer help guide you in right direction, please take time to help verify it. the very first response suggested changes to barcode.
Thanks Chris. Glad it worked. Do you know what started the issue? Any modification or root cause is still unknown?
Hi Satish,
The in house ax support person aware of the issue but he is out of the office for a few days. As you suggested we probably will need to hire a developer to look into the issue. But that probably won't happen until Monday or Tuesday. For the mean time checking to see if I can get any help on the issue and researching until they get back. Here is a screen shot of the bar code setup but I'm not sure if it should be there. I wanted to see if I deleted the code128 and see if it would make a different but I get the message below.
Thanks,
Chris
Hi Chris,
Were you able to make some progress on it. would be great if you can keep us posted.
Thanks,
Satish Panwar
Thanks Chris. In that case, best would be to involve developer and try to replicate the issue and then get it fixed. Have dev look at report. Something may have changed that would result in issues like this.
Hi Chris,
This is data related issues as we see from screenshot. However we don't know how and where this barcode is supplied / printed so a guess below based on information provided.
The "PL-0..." number seems to be picking list, so it looks like the picking list barcode is printed on the report. Can you check what was the previous picking list that you were able to successfully generate. The report barcode format needs the PL number to be 13 characters.
Something has changed that may have lead it to stop working, possible issues are :
1. Either the barcode was recently added/modified
2. The number sequence with which the report was working is not same as what you have above. Are you trying to either print an old picking list or a new one.
Try printing any other picking list and see what the PL number there and if report print data successfully. If this is your first time printing barcode after addition, your best guess is to get the report updated or get the picking list modified (this route may result in cancelling open picks etc. depending upon where you are getting this error).
Thanks,
Satish Panwar
Please help verify answer(s) if they guide you in right direction so other community members can also benefit from your question with verified answer.
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