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Service | Customer Service, Contact Center, Fie...
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Dynamics 365 Customer Engagement

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Could anyone tell me official microsoft website to know about pricing information of Dynamics 365 Customer Engagement plan?

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  • Suggested answer
    protc Profile Picture
    on at

    Hi Vivek,

    Please find the pricing information here

    dynamics.microsoft.com/.../

    dynamics.microsoft.com/.../

  • Community Member Profile Picture
    on at

    This I already know.. But do you know where exactly is the whole customer engagement package?

    Like all apps & it's combined price instead of seperate Sales, Customer Service etc apps?

  • Suggested answer
    protc Profile Picture
    on at

    hi,

    Since 1st October 2019, Microsoft has moved from “one-size-fits-all” or Bundled approach to Microsoft Dynamics 365 licensing plans to focus on providing customers with the specific Dynamics 365 applications that meet the unique needs of their organization.

    As Customers need software that aligns to their functional roles and scenarios, and they require the ability to add or remove applications as their company grows and changes over time.

    This new licensing model allows customers to purchase the applications they need, when they need them.

    Each application is extensible and applications can be easily mixed and matched to configure integrated solutions that align to a customer’s unique business requirements.

  • Suggested answer
    protc Profile Picture
    on at

    As discussed in this thread,

    community.dynamics.com/.../microsoft-dynamics-365-pricing-october-2019-update

  • Suggested answer
    CRMJetty Profile Picture
    3,512 on at

    Hello,

    Refer this.I hope It help's you

    https://dynamics.microsoft.com/en-us/pricing/#Marketing

  • Suggested answer
    Community Member Profile Picture
    on at

    You can download the licensing guide from this link which will help you in understanding licenses and features set available. 

    https://mbs.microsoft.com/Files/public/365/Dynamics365LicensingGuide.pdf

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