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Customer experience | Sales, Customer Insights,...
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Posted on by 5

Hi, 

Can you change the mark complete date if you enter an activity a day late. 

Example a rep could not get into Dynamics 365 to add activities, so they were added the following day.  The due date was set correctly, but when she closes, it uses the current day. 


Thank you, 

SD

I have the same question (0)
  • empath-e CRM Profile Picture
    1,136 on at

    You cant change the Completed Date within the form but you could use an on demand Workflow to do this. 

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