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Handling Customer Payments of Sales Invoices

Posted on by 50

Hi all,

I am trying to figure out how to handle huge amount of payments per day of customer payments of sales invoices from the bank account statement.

When we download a structured BAI2, ISO2022, or..... file from our bank we would like to automatic match this with the customer sales invoice, is there any possibility ?

I already researched the bank statement and matching function but this does not cover our needs, ofcourse there are ISV solutions but would like to know if someone already faced this challenge and how made a solution for this.

Thanks!

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  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Handling Customer Payments of Sales Invoices

    The third option is to change your process ;-)

  • Verified answer
    csteenbe Profile Picture
    csteenbe 50 on at
    RE: Handling Customer Payments of Sales Invoices

    Thanks Ludwig, you just confirmed my thoughts it isn't possible they way we want it, from customer open transactions.

    So we have 2 options build ourself.... or ISV solution......

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Handling Customer Payments of Sales Invoices

    Hello csteenbe,

    The way how the automatic bank reconciliation is currently designed is that you have to post customer payments first in a customer payment journal where you do the settlement with the invoices.

    In a second step, you upload your bank file and match it against the transfer account / positions that come from this customer payment journal.

    Matching bank transactions directly with open customer transactions is currently not supported by the advanced bank recon. feature.

    If you operate in a European banking environment then this might be something that looks different from what you might be used to and you have to assess whether this functionality is something you can use or whether a system modification or the purchase of an (expensive) ISV solution might might necessary.

    Best regards,

    Ludwig

  • csteenbe Profile Picture
    csteenbe 50 on at
    RE: Handling Customer Payments of Sales Invoices

    Thanks Martin, yes looked into this solution but this does not look into the customer open transactions but in the payment journals.

    However in the payment journals you do not have this functionality of matching.....

  • Martin Dráb Profile Picture
    Martin Dráb 230,188 Most Valuable Professional on at
    RE: Handling Customer Payments of Sales Invoices

    I'm not a functional consultant (you'd have to wait for others), but that's what the automatic bank reconciliation feature is for, isn't it?

  • csteenbe Profile Picture
    csteenbe 50 on at
    RE: Handling Customer Payments of Sales Invoices

    Our needs are explained in this sentence;

    When we download a structured BAI2, ISO2022, or..... file from our bank we would like to automatic match this with the customer sales invoice, is there any possibility ?

    This download can be done in a GL journal or Customer Payment Journal, we use the GL journal variant because we are not using a bridging account and book directly on the bank account.  There is no match possiblity in this functionality, download, so what are my options here or is there a workaround to match customer invoice payment in a GL Journal ?

  • Martin Dráb Profile Picture
    Martin Dráb 230,188 Most Valuable Professional on at
    RE: Handling Customer Payments of Sales Invoices

    If the standard feature for this purpose doesn't cover your needs and you want our advice, maybe you should explain your needs.

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