
Hello,
We are trying to send an email using a workflow in D365 to the owner's Outlook inbox.
Our problem is that the email's body is always aligned to the left. We wish to align it to the right instead.
Aligning to the right does not solve the problem, nor does wrapping the content in a div element with an RTL.
We are using D365 with Exchange Online. We have Server-Side synchronization set for both Incoming and Outgoing Email.
What could cause this?
Hello,
We had some known language issues with email alignment in the past. Most of these issues have been fixed in Dynamics 365 Online. Are you currently using Dynamics Online or Dynamics CRM on-prem? If online and the issue is still reproducing, I would recommend opening up a support request with Microsoft support to dig in further. If you are using Dynamics CRM on-prem, can you ensure you are on the latest build version and then test once again?
Thanks,
Tyson