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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cycle Counting Issue
Finance | Project Operations, Human Resources, ...
Suggested answer

Cycle Counting Issue

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Posted on by PeteB 15

We have been carrying out cycle counting for a couple of years now, and usually, the cycle count plan is run and it would create a single count that covers a range of locations in a warehouse

Recently, when the cycle count plan gets run, its creating one plan per location, rather than a single cycle count

We cant work out whats changed and are trying to find a setting that would group these together again as previously?

Thanks

  • Suggested answer
    ManishGoyal Profile Picture
    ManishGoyal 80 on at
    RE: Cycle Counting Issue

    Hi PeteB,

    Ok, so in short in your case it is happened due to some cutsomizations.

    Thanks,

    Manish Goyal

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

  • PeteB Profile Picture
    PeteB 15 on at
    RE: Cycle Counting Issue

    Thanks Manish - i don't think we'll be able to sort this out easily as i've found an FDD and we had a mod developed for this - i'll get it across to our AX support team for further investigation

    Thanks for the help on this, much appreciated

  • Suggested answer
    ManishGoyal Profile Picture
    ManishGoyal 80 on at
    RE: Cycle Counting Issue

    Hi PeteB,

    One more thing you can check at Cycle count plan level. i.e." Maximum number of cycle counts"

    Refer below link of more details, if it helps:

    docs.microsoft.com/.../set-up-cycle-counting-thresholds-and-plans-to-perform-cycle-counting

    Thanks,

    Manish Goyal

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

  • PeteB Profile Picture
    PeteB 15 on at
    RE: Cycle Counting Issue

    Thanks for the reply but we haven't done cycle counts by item previously

    Our cycle counts are set up to cover a range of locations (for example AD01F..AD01R)

    When the count runs it used to create a single cycle count work that would include all items in the specified range of locations

    Now, the cycle count is creating a single entry for each location, and not a single, consolidated count as before

    I fear we may have a mod and something has gone awry with it...

  • Suggested answer
    ManishGoyal Profile Picture
    ManishGoyal 80 on at
    RE: Cycle Counting Issue

    Hi PeteB,

    In Cycle couting we have two type of options:

     1. Cycle count work by item.

     2. Cycle count work by location.

    In your scenario you should use "Cycle count work by Item". It will create cycle count work for the locations where item you specified are on-hand.

    Please check setup at Warehouse Parameter level also.

    Thanks,

    Manish Goyal

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

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