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Hello everyone,
When tracking an existing email to the CRM system the error message below occurs:
Error details
Details of the previously encountered error. Export the logs and share with your administrator.
This item was processed by Server-Side Sync but failed. The error code we found typically indicates the item could not be created successfully because of a problem with a custom plug-in or workflow rule.
IsvAborted;Microsoft.Crm.Asynchronous.EmailConnector.ErrorSource.ExchangeError:-2147220891;DeliverPromote: caught System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault] exception. Message: An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): PowerObjects.Xrm.PowerPack.PowerEmail2013.TrackEmail: System.Exception:
The thing is that I was able to check the Plugin-Trace log but I was not able to find the corresponding Plug-in, Workflow or other SDK.
Anyone have an idea of what is exactly the issue and how to analyse the error message?
Many thanks in advance for your feedback and best regards.
I got the same error but couldn't find any fix. If anyone can help solve this that would be awesome! Thank you!
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