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Hi There,I have added couple of custom fields to "Knowledge Article Template" entity. Now user can populate it when create their templates. But those custom fields values do not copy to Knowledge Article when I select it.I could not find any configuration/ option to make it work. Does anyone knows hot to make it work.
Knowledge Article Template
Knowledge Article
Thanks,
Hi Madura S,
It is not enough to just add the field in both two forms, you need the Onload function mapping in the template. Unfortunately, Microsoft's own function cannot be modified, so you need to customize a Onload function and add it in:
https://carldesouza.com/dynamics-crm-javascript-save-load/
Thanks Haig Liu,
I ended up with a lookup field to Article Template and a .js code to copy data.
Regards,
Madura
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