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GP started freezing when the end date under Price Sheet Maintenance is modified

Posted on by 5

Since last week "Price Sheet Maintenance" window under Inquiry-> Inventory -> Extended Pricing -> Price Sheet has been freezing whenever I click on save button after modifying the end date. It also freezes when I make changes to description and currency under the price sheet maintenance window. 

Any suggestions?

  • RE: GP started freezing when the end date under Price Sheet Maintenance is modified

    Hello,

    It's hard to say what the issue could be.  There are basic troubleshooting steps like, does it happen to the 'sa' user, does it happen directly at the server, does it happen with all 3rd party products disabled, does it happen with a brand new GP code folder, etc. ?   Beyond that, you may need to run some logs or a SQL profiler trace of it freezing to see what was last looking at when the crash happens, and go from there.

    --How to capture a SQL Profiler trace--

    support.microsoft.com/.../912281

    If further assistance is needed, I would encourage you to reach out to your Microsoft Partner, or open a support case with Microsoft to help get to the bottom of it.

    Thank you,

    Cheryl W

    Microsoft Dynamics GP support - Financials

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