How do you undo a posted Payment Transaction?

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Posted on by DiscountFilters

I have a program that uses the GP web services to create a payables transaction like so:

payablesInvoiceCreatePolicy = wsDynamicsGP.GetPolicyByOperation("CreatePayablesInvoice", context);

wsDynamicsGP.UpdatePolicy(payablesInvoiceCreatePolicy, new RoleKey { Id = "00000000-0000-0000-0000-000000000000" }, context);
wsDynamicsGP.CreatePayablesInvoice(payablesInvoice, context, payablesInvoiceCreatePolicy);

Accounting gave me the wrong vendor and would like to change the vendor. I found the payables transaction in Purchasing->Inquiry->Transaction By Documents and it looks like this:

I could not find it in Purchase->Transactions->Transaction Entry. To me that means the transaction has been posted and can't be changed (I'm a programmer and don't exactly know how the GP process works).

How do I change the vendor on such a transaction? Or is there a way to reverse/undo the posted transaction?

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Microsoft Dynamics GP

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Richard Wheeler 75,852 Moderator on at

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Transactions->Purchasing->Void Historical Transactions will void the payment and bring any associated invoices back into the open state.

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DiscountFilters 45 on at

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Thank you. I tried going to Void Historical Transactions, but I get a screen that shows payment number instead of voucher or document number; plus the total is far greater than the total on the payment entry I want to void. Am I in the wrong place? Please explain if you can. I'm afraid I'm a programmer not an accountant and have no training in GP; just doing the best to undo this for accounting. Thanks again.

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Richard Wheeler 75,852 Moderator on at

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If this is an invoice and it has not been paid it is an open transaction. Try using Void Open Transaction.

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Rosemary 10 on at

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From my experience with GP if the transaction has been posted, it would need to be voided and re-entered with the correct vendor.

Your program seems to be updating all the relevant fields in AP transaction entry for document type invoice. So as long as it's in GP a void is the best option, the void though would be via the GP option.

Hope this helps

Rosemary

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