Hello All,
Our organisation has recently acquired Customer Voice and has started creating surveys in the same environment as the one made available as part of the original pilot tests, namely the "XXXXXXXXXX (default) (Upgrade) (org99999999)" (ie, where "XXXXXXXXX" is the full name of our organisation and "org99999999" is the tenant ID for our organisation) environment.
As things stand now and after around 5-6 months of using Customer Voice to create surveys, we realised that they had been created in the "XXXXXXXXXX (default) (Upgrade) (org99999999)" environment instead of in the "XXXXXXXX Production" environment (which is our default production environment for our cloud Dynamics 365 instance).
My questions are as follows:
1. How can the original Customer Voice surveys created in the "XXXXXXXXXX (default) (Upgrade) (org99999999)" environment be migrated to the "XXXXXXXX Production" environment? Or will they have to be manualy recreated from scratch in the "XXXXXXXX Production" environment?
2. Going forward, is it best practice to keep all Customer Voice surveys in the same production environment as our Dynamics 365 production instance?
Many thanks in advance for your prompt responses.
Cheers,
Michael
