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I have turned-on the new timeline released earlier this year which should start to populating both OB and RT marketing interactions however currently it is not picking up anything other than contact record creation?
I have sent and engaged with a couple of OB emails to test and whilst the older timeline found under 'Insights' is picking up the interaction, this new feature is not showing anything?
Any ideas on why it is not showing or what I may have missed?
Hi Evine,
Maybe you can open one ticket for Microsoft:
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