Skip to main content



No record found.

Microsoft Dynamics AX forum

Connection - Dynamics AX 2012 with Exchange 365

Posted on by 65


I would like to integrate Dynamics AX 2012 with Exchange 365 server.

Purpose: Synchronize appointments created in Dynamics to Exchange server.

I had established such a connection before, but using the Outlook app, which was on the same device as the Dynamics AX client.

In this case, I do not have the option to install Outlook on the Dynamics AX client device.

What I have:
1. the *.dll Microsoft.Exchange.WebServices libraries in the /bin folder of my client (as shown in the image)


2. a configured employee with an email address that matches the email address of my account to the system
3. full administrator privileges

What I have executed:
1. "Organization administration > Setup > Microsoft Outlook or Exchange Server synchronization > Microsoft Outlook or Exchange Server parameters".

I set the parameters as in the picture. I'm not sure if selecting "Exchange2013" for "SmmExchangeVersion" generates problems? This is the latest version I had to choose from. Will Enum editing be required here? (What would need to be entered there?).

I'm also not entirely sure of the server URL. I tested the addresses:
1a. (found on the Internet)
1b. (read from parameters on Outlook web version)


2. "Home > Setup > Microsoft Outllok or Exchange Server setup wizard".
I only filled in my account password (the rest of the settings completed themselves)


Unfortunately I get this error:


What could be the reason?

Best Regards!

  • Alzack18 Profile Picture
    Alzack18 65 on at
    RE: Connection - Dynamics AX 2012 with Exchange 365

    I will add that I am also added in the operating system "Component Services > COM+ Applications > DynamicsMAPI (also MAPI32) > Roles

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,989 Super User

Martin Dráb Profile Picture

Martin Dráb 225,588 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans