That settings is in the workstream area:
Where you set up the chatwidget features you can set up the working hours.
It's not clear how to do it, as usual in the the whole MS Systems, but I will try to guide you.
To set up the Working Hours and Holidays:
- Go to "Operations" and then Working Hours;
- Click on Manage and add new Working Hours calendar.
After you save it, you can choose on the Workstream Chat Widget Settings.
To set up Working Hours on chat Widget:
- Click on Workstream;
- First block of the page and underneath "+ Add chat channel", click on edit;
- Chat channel settings click on chat widget;
- On the "Show widget during operation hours, slide on or off as you wish and choose your Working Hours set.
I hope it helps.
