Hi,
I have a scenario like so:
1. Customer Issues a PO and requests a Down Payment / Advance Invoice to make the payment.
2. We can record a Customer PrePayment which records the Sales Tax also, but I can only give Customer Payment Voucher. But Customer is asking for Advance Invoice not Payment Voucher. There's no Prepayment invoice in F&O, But Free Text Invoices can be issued. But can we link Free Text Invoices to Sales Order?
3. After Advances are completed (2 payments of 50%) then I have to issue a Sales Order Invoices that will have all the item details, quantities and prices. But If I Issue a sales order invoice then system will create another balance for the customer against this invoice and balance will be doubled. How can I Issue this sales invoice without it hitting the Ledger or Customer Balance?
How can I make this scenario work in default or if I have to customize then any pointers on what needs to be done? Also, how is it handled in other systems? I heard Business Central has Prepayment invoice feature in Sales Order?
Appreciate any tips.
Best Regards,