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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Business Card Scan wor...
Customer experience | Sales, Customer Insights,...
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Business Card Scan working with on-prem?

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Posted on by Astrid Fuellemann 15

Hi all,

is it possible to use the Business Card Scan function in Sales on-prem installations? I could not find an answer to that in the Microsoft Docs.

My quess is no, because it uses AI functionality which is not available for on prem installations, but I would prefer to get a profound answer. 

Thanks a lot for all feedback and information.

Astrid

I have the same question (0)
  • Astrid Fuellemann Profile Picture
    Astrid Fuellemann 15 on at
    RE: Business Card Scan working with on-prem?

    Thanks a lot Guido!

  • Verified answer
    Guido Preite Profile Picture
    Guido Preite 54,084 Moderator on at
    RE: Business Card Scan working with on-prem?

    afaik online only as it uses AI Builder, if you go to the page https://docs.microsoft.com/en-us/dynamics365/sales/scan-business-cards you will see the link

    To learn about the availability of the business card feature in a region, see Feature availability by region.

    Pointing to the AI Builder page https://docs.microsoft.com/en-us/ai-builder/availability-region#availability-and-release-status-of-features-by-region (where you can find the Business card reader entry)

    hope it helps

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