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Customer experience | Sales, Customer Insights,...
Answered

Answered "Customer Voice survey response" remains active in Dataverse

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Posted on by 10

Is it normal behaviour for new "Customer Voice survey response" entries to remain active in Dataverse? Is the user expected to "Mark Complete" for every new response?

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  • Suggested answer
    Rik Roy Profile Picture
    Microsoft Employee on at

    Hi Barabazs,

    The responses are marked as Active to enable customers to write workflows and customizations on it. Users are not required to mark the activities as complete. They can remain in 'Active' state. That should not affect any other activities/work flows.

  • Barabazs Profile Picture
    10 on at

    Thank you for the confirmation.

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