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I'm having issues accessing AZURE

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Posted on by Maricela

I'm not able to login to AZURE. I 'm supposed to receive a call to my mobile for authentication but I never get to receive the call for me to validate and access. Does anyone have experienced this in the past and how did you get to fix this?

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Parag Chapre 12,254 Most Valuable Professional on at

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Hi Maricela,

I think you have posted it in the wrong forum.

Anyway, You should have several options.

1. Sms/phone call

2. Use the authenticator app

docs.microsoft.com/.../user-help-auth-app-download-install

3. Check with your admin team.

Please refer to the below link for your reference.

https://www.microsoft.com/en-us/account/authenticator

docs.microsoft.com/.../user-help-auth-app-sign-in

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi Maricela,

Can you tell if you can access Dynamics 365 HR without the mobile action or is the authentication not working? Anyway, your organization is responsible for setting up the two-way authentication. Check within your own IT team what might be missing here.

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