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How to show appointments on booking overview in dynamics field service mobile app

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Posted on by SergeP

Is it possible to show appointments on booking overview in dynamics field service mobile app?

You now can show appointments on the schedule board in Field Service, but there is no way to show them on the booking overview of the mobile app?

This is quite annoying for FS technicians as the will see there bookings on the booking calendar overview, but not Appointments planned on the schedule board.

Of course, one could always make bookings instead of appointments.
But sometimes a FS technician is planned for an internal day solving different cases.

Now FS Technicians use 2 calendars, for bookings and other appointments (apart from their private appointments). Not very customer friendly.

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SergeP 52 on at

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RE: How to show appointments on booking overview in dynamics field service mobile app

Thank you.

I created the application idea for this.

experience.dynamics.com/.../
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Sayen Zhang on at

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RE: How to show appointments on booking overview in dynamics field service mobile app

Hi partner,

I'm afraid it is not available for now to show appointments on booking overview in dynamics field service mobile app.

However, you can create a new idea through the below URL, then ask your colleagues to raise up the votes.

Microsoft Idea (dynamics.com)

Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

Best Regards,

Sayen Zhang