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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Use Multi-select Optio...
Customer experience | Sales, Customer Insights,...
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Use Multi-select Option set in Charts

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Posted on by Community Member

Hello, i want to use Multi-select option set field in charts. However multi-select option set field is not available to be used in charts. Hence i am looking OOB (or no code) way to meet my requirement. I thought if i can copy multi-select option set values into a text field, i can then use text field in charts. However unable to copy using classic workflows or flow (Update Record step).

Please throw in some ideas to meet my primary requirement or subsequent requirement. Thanks in Advance !

  • Suggested answer
    Yiming Profile Picture
    Yiming on at
    RE: Use Multi-select Option set in Charts

    Hi,

     

    It is not possible to drilldown charts for multi-select option set fields.

    https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/posts/dynamics-365-july-2017-update-introduction-to-multi-select-option-set-fields

     

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/279578/multiselect-option-set-cannot-be-used-in-charts-v9-0?pifragment-97030=1

     

     

    For "copy multi-select option in workflows/flow", not sure whether below two links can help:

    https://ramontebar.net/2018/12/08/copying-multi-select-option-sets-in-workflows/

    https://www.endeavour365.ca/use-flow-to-update-a-multi-select-option-set/

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