web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Parent field is hidden...
Customer experience | Sales, Customer Insights,...
Unanswered

Parent field is hidden because related fields are missing in the form. To show the Parent field, add all related fields to the form

(1) ShareShare
ReportReport
Posted on by nwood 102

Hi All

I am suddenly getting the following warning message in the products CRM form:

"Parent field is hidden because related fields are missing in the form. To show the Parent field, add all related fields to the form"

The parent field is in the form designer and published, its just not visible in the form. based on the error though it appears as though this is what the warning is for but I am not sure what "add all related fields to the form" is referring to?

I have the same question (0)
  • Oana Cozma Profile Picture
    Oana Cozma Microsoft Employee on at

    Hi back, 

    As per our experience, this issue might be related to the Product entity. If so, please have a look in the troubleshooting guide: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/ts-products#issue-re-parenting-isnt-working-or-the-parent-field-isnt-visible 

    If the issue is not related to the above, feel free to offer more information on the relationship context.

    Regards,

  • nwood Profile Picture
    nwood 102 on at

    Hi Oana

    Its not related to the above, we are not having issues reparenting a product. I followed the link above originally to try to show the parent field on the form. but its still not visible

  • Oana Cozma Profile Picture
    Oana Cozma Microsoft Employee on at

    Hi,

    Is it possible from your side to check the solution layers of the form in question? Also it would be great if you could confirm the field visibility is not customized. Feel free to share screenshots if suitable.

  • Community Member Profile Picture
    Community Member on at

    Hi all,

    I have the same problem. I deleted both existing fields "parent" from the form and got the message "Parent field is hidden because related fields are missing in the form. To show the Parent field, add all related fields to the form". 

    Now I tried to enter the fields again. If I add the field "parent" once, I can not see it on the form. If I add the field "parent" twice to the form, I can see one of the fields and enter a parent product. However after entering a parent product there is an error message to contact support.

    In field details the field "Parent" is visible and not locked

    Thank you for your support.

    Best regards,

    asjoe

  • Community Member Profile Picture
    Community Member on at

    Hi all,

    I got a solution from Microsoft support on this case:

    Here are the steps they used to fix the issue: 

     1.Create a new solution and add only the main Product form
    2. Export the solution and add the following XML code in the form, anywhere between the existing rows (after a closed <\row> line):
    <row>
    <cell id="{faaa2942-4737-4721-9a19-7dcbf4eb2911}" showlabel="true" locklevel="0" colspan="2">
    <control id="editableParentControl" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="parentproductid" disabled="false">
    <parameters>
    <DefaultViewId>{19d7f2e0-e427-40fb-85e8-53e7cef2b166}</DefaultViewId>
    <IsInlineNewEnabled>false</IsInlineNewEnabled>
    <DisableMru>true</DisableMru>
    </parameters>
    </control>
    </cell>
    </row>

    3. Save the changes, zip the solution files, and import the new solution in the organization.
    4. Publish all changes and the Parent field will be shown in the form, and the ribbon error will be gone.
     

    There is this article from our knowledge base which shows another way to do it, but if I understand correctly you already tried what's described in it -  https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/ts-products#issue-reparenting-isnt-working-or-the-parent-field-isnt-visible

    Hope this will help you, too.

    Best regards,

    ASJOE

  • jorge.daniel Profile Picture
    jorge.daniel 25 on at

    @ASJOE, it worked like a charm. Thank you for sharing.

  • Sales and Finance for different organizations in Dynamic 365 Profile Picture
    Sales and Finance f... 30 on at

    Hi Dear ASJOE,

    Thank you for sharing. would you please let me know how I can add only "main Product form" to the Solution? Since when I click on the Add existing in the new solution, there is no "Form" option! So how can I add main product form directly?

    Thanks and Regards,

    Mina

  • jorge.daniel Profile Picture
    jorge.daniel 25 on at

    Hi Mina,

    Add the product table and then click on select components. There you will be able to select the form.

    Regards

  • Sales and Finance for different organizations in Dynamic 365 Profile Picture
    Sales and Finance f... 30 on at

    Thank you so much dear Jorge. I found it.

    Regards,

    Mina

  • Mahesh Vanga Profile Picture
    Mahesh Vanga 17 on at

       

    We are dealing with the same problem. We added all of the product fields to the Product Main form and published it. Even after this, we are still seeing the same warning message.

    In this case, we also tried the Microsoft support solution. I'm not sure if we did everything correctly. The steps are outlined below.

    1. Created a new solution and only included the Product Main form.

    2. Exported this solution as Unmanaged solution.

    3.  Under customizations.xml page added the mentioned code under existing parentproductid row.

    4.  This is the existing XML node.  

    <row>
     <cell id="{75ac24ed-a31e-a1e4-dbd5-3c38e6b42ab4}" showlabel="true" locklevel="0" colspan="2" ordinalvalue="10003" solutionaction="Added">
    <labels>
     <label description="Parent" languagecode="1033" />
    </labels>
    <control id="parentproductid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="parentproductid" disabled="false" uniqueid="{9c61b774-c7a1-cb9e-210b-a926b543b4cc}">
     <parameters>
    <AutoResolve>true</AutoResolve>
    <DisableMru>false</DisableMru>
    <DisableQuickFind>false</DisableQuickFind>
    <DisableViewPicker>false</DisableViewPicker>
    <DefaultViewId>{8BA625B2-6A2A-4735-BAB2-0C74AE8442A4}</DefaultViewId>
    <AllowFilterOff>false</AllowFilterOff>
     </parameters>
    </control>
     </cell>
    </row>

    5. Added the additional node in customizations.xml below the above existing node.

    <row>
    <cell id="{faaa2942-4737-4721-9a19-7dcbf4eb2911}" showlabel="true" locklevel="0" colspan="2">
    <control id="editableParentControl" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="parentproductid" disabled="false">
    <parameters>
    <DefaultViewId>{19d7f2e0-e427-40fb-85e8-53e7cef2b166}</DefaultViewId>
    <IsInlineNewEnabled>false</IsInlineNewEnabled>
    <DisableMru>true</DisableMru>
    </parameters>
    </control>
    </cell>
    </row>  

    6. Save the changes, zip the solution files, and import the new solution in the organization.

    7.  Publish all changes and navigate to the Product form; the message remains on the screen.

    I'm not sure if this is what was required or if we did it incorrectly. We'd appreciate it if you could correct us or point us in the right direction.

    Regards,
    Mahesh

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 180 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 123

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans