error asyncoperation With Id = <GUID> does not exist, on creation of Entitlement

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Posted on by nehagupta25

I am getting the error error asyncoperation With Id = <GUID> does not exist when i try to create an Entitlement on the production instance.

I checked the asyncoperation table on the UAT instance and a record with the same GUID exists in the table with the name "Update Entitlement States Job".

This entry is missing in the Production database asyncoperation table.

I want to know is this a system job and if this is absent in Production how can i recreate it so the Entitlement Entity can start working correctly.

Any help will be highly appreciated.

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Brandon Sambat on at

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RE: error asyncoperation With Id = <GUID> does not exist, on creation of Entitlement

I agree with the other posters, you should log a request with Microsoft Support. Especially if your instance is Online as they would have to correct the problem from the backend.
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Bipin D365 28,964 Super User 2024 Season 1 on at

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RE: error asyncoperation With Id = <GUID> does not exist, on creation of Entitlement

Hi,

Yes, This is a system job and it is a recurring system job which should have created by the system.

And if it is missing I would recommend to log support ticket with microsoft instead of directly creating from SQL script.

Please see below screenshot of CRM online recurring system jobs.

If found helpful, Please mark my answer verified.