Not able to cancel product receipts in a period which is 'on-hold'

(0) Share

Report

Posted on by Community Member

Hi,

When i try to post the cancellation of the product receipt for a purchase order in a period which is 'on-hold' I get the following error message:

I have the following setup in stock management parameters, I post the physical VAT on the ledger and I also have an account mapped for the 'Accrued sales tax on receipt'.

Though my current period is open, system does not post the cancellation in this period though the message says the accounting date has been moved to the next open financial period.

Can someone help me with this query and suggest how to proceed with these product receipt cancellations.

Regards,

Arun

*This post is locked for comments

I have the same question (0)

All responses (11)

Answers (2)

Suggested answer

Weaveriski 23,620 Moderator on at

Like (0)

Report

It tries to reverse it at the point it was created, lets say last month, but if you have closed last month it will move it to the first day of the open period. Check the posting date of the correction, it is in your current period, just not the period the original receipt was made in.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hello Steven,

When the product is non-stocked, the cancellation is possible and the posting happens in the next open period. When the product is stocked, I still get the same error message as I posted in my initial message.

Regards,

Arun

Was this reply helpful? Yes No
Weaveriski 23,620 Moderator on at

Like (0)

Report

You will need to debug the message, the first elements are warnings with it telling you what it is doing, I don't believe that is stopping the posting.

Was this reply helpful? Yes No
Suggested answer

Mahmoud Hakim 17,887 on at

Like (0)

Report

please check 6-2017 open, this message is clear.

if this month is open and you face the same issue, you need to debug this issue

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thanks for your suggestion Steve. In the infolog I also receive a error message which stops the posting, so my initial instinct was about the VAT posting. Will debug and update the same in the forum.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Hakim,

The period is on-hold. I have no problem in posting the cancellation of non-stocked items. I have trouble only when i cancel the product receipts which contain stocked items.

Regards,

Arun

Was this reply helpful? Yes No
Verified answer

Brandon Wiese 17,788 on at

Like (0)

Report

This is a bug that was fixed in a hotfix. I believe it is related to a charge or tax not observing the proper behavior of advancing to the first open period. Look on LCS for hotfixes related to product receipt cancelation. Or, if you're very specific about the version of AX you are using, someone might be able to help identify the exact hotfix.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thanks Brandon. I will check the same.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi,

Can someone help me with the HF as Brandon suggested?

I am using AX 2012 R3 with Cumulative update 9 for the application and kernel version is AX 2012 R3 CU 12.

Was this reply helpful? Yes No
Verified answer

Weaveriski 23,620 Moderator on at

Like (0)

Report

Have a look on LCS as he suggests.

Was this reply helpful? Yes No