PO Receipt without physical voucher

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Posted on by JamesPaisley

Hello,

We have a strange scenario where there is a receipt transaction that is unlinked to any voucher. The users are not clear on what has happened to get to this point, but we have a PO with 1000 units on it, 300 units are Received in inventory but there is no product receipt; when looking at the transactions, there is no physical voucher associated with it (all fields are blank). The remaining 700 units receipt in fine but the PO status will not move from Confirmed to Received.

I have reversed the latest receipt and this did not impact the 300 units in Received status. I am trying to undo that receipt so that users can start afresh. Any ideas?