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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Nav 2013 R2 with multi...
Microsoft Dynamics NAV (Archived)

Nav 2013 R2 with multiple versions on same machine -> NST failed to start

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Posted on by X. GARONNAT

Hi,

On my dedicated server/VM (WS 2008 R2 Std), 3 NST are currently running for months with build 7.1.36035 without any problem (installed with DVD + Update rollup 3 applied).

Today I wanted to run a new NST with build 7.1.36703 (Update 7) on the same server :

  • Use dedicated folder C:\Program Files\Microsoft Dynamics NAV\71\DynamicsNAV71-36703
  • Setup the new NST to use the same user account and use a new database (on same SQL instance)
  • Start the new NST and ... it definitely won't start

Two errors raised (far below the connection to the database) :

  • .Net Runtime event 1025 with : The original message is: 'Server instance: DynamicsNAV71-36703 "MicrosoftDynamicsNavServer$DynamicsNAV71-36703 is using the configuration file: C:\Program Files\Microsoft Dynamics NAV\71\DynamicsNAV71-36703\Microsoft.Dynamics.Nav.Server.exe.config"'
  • Application Error event 1000 :  Patu to app failed h: C:\Program Files\Microsoft Dynamics NAV\71\DynamicsNAV71-36703

Any help / idea will be appreciated, 
Thanks, Xavier.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member on at
    RE: Nav 2013 R2 with multiple versions on same machine -> NST failed to start

    Thanks.  Your detailed answer really helped me a lot. 

  • Verified answer
    X. GARONNAT Profile Picture
    X. GARONNAT on at
    RE: Nav 2013 R2 with multiple versions on same machine -> NST failed to start

    Hi,

    Thanks for your help. In fact, the .NET Runtime error 1025 was due to missing rights for my dedicated service account : has to put my domaine service account into the local Administrators group.

    So here are my actions to make it work (considering you already have a RTM working service) :

    On my SQL Server :

    - restore new cronus 7.1.36703 database (from zip shipped into Cumulative Update file)

    - add rights to my NAV domain service account :

    • CREATE USER [DOMAINE\NAVServiceAccount] FOR LOGIN [DOMAIN\NAVServiceAccount]
    • ALTER ROLE [db_datareader] ADD MEMBER [DOMAIN\NAVServiceAccount]
    • ALTER ROLE [db_datawriter] ADD MEMBER [DOMAIN\NAVServiceAccount]
    • ALTER ROLE [db_ddladmin] ADD MEMBER [DOMAIN\NAVServiceAccount]
    • GRANT VIEW DATABASE STATE TO [DOMAIN\NAVServiceAccount]

    On my NAV Server :

    - assign domain service account to local Adminsitrators group

    - copy existing (RTM=) folder C:\Program Files\Microsoft Dynamics NAV\71\Service to my own folder C:\Navision\Service.71-36703

    - copy new binaires from Cumulative Update (..\NST\*.*) to C:\Navision\Service.71-36703 (replace all files)

    - use Nav Powershell to add new service (dont use "." into service name, use "-" instead !) :

    New-Service -Name 'MicrosoftDynamicsNAVServer$DynamicsNAV71-36703' -BinaryPathName '"C:\Navision\Service.71-36703\Microsoft.Dynamics.Nav.Server.exe" $DynamicsNAV71-36703 /config "C:\Navision\Service.71-36703\Microsoft.Dynamics.NAV.Server.exe.config"' -ependsOn 'HTTP' -Description 'Service handling requests to Microsoft Dynamics NAV application.' -DisplayName 'Microsoft Dynamics NAV Server DynamicsNAV71-36703]' -StartupType Manual

    - setup new service in the Nav admin console (or CustomSettings) :

    • Database Server
    • Database Instance
    • Database Name
    • Port (for all services)
    • Login Account (change to my NAV domain service account : DOMAIN\NAVServiceAccount)

    - change ServiceName in CustomSettings.config : <add key="ServerInstance" value="DynamicsNAV71.36703" />

    - change new service startup mode to Automatic with services.msc

    ;-)

  • Verified answer
    iwheatley Profile Picture
    iwheatley 180 on at
    RE: Nav 2013 R2 with multiple versions on same machine -> NST failed to start

    Like this

    11. Type NEW-SERVICE and press [ENTER]

    12. It will ask you to enter the name of the new service Enter MicrosoftDynamicsNAVServer$<DBNAME>

    13. It will then ask you for the Binary Path Name

    a. Enter the following modifying the locations to match your new files and folders

    b. "C:\Program Files\Microsoft Dynamics NAV\71(36366)\Service\Microsoft.Dynamics.Nav.Server.exe" $d2013R2UPGRADETOOLKIT config "C:\Program Files\Microsoft Dynamics NAV\71(36366)\Service\Instances\d2013R2UPGRADETOOLKIT\d2013R2UPGRADETOOLKIT.config"

    14. You can now change the required settings in the Microsoft Dynamics NAV 2013 R2 Administration console

  • iwheatley Profile Picture
    iwheatley 180 on at
    RE: Nav 2013 R2 with multiple versions on same machine -> NST failed to start

    you need to create the new instance using powershell new-service command pointing it at the new directory structure, you may need to manually modify the config files in the new directories also

  • X. GARONNAT Profile Picture
    X. GARONNAT on at
    RE: Nav 2013 R2 with multiple versions on same machine -> NST failed to start

    Missing (1st bullet point) : I used ServiceTierAdministration to add the new NST binaires and create the new instance.

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