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Purchase order received but lines are not showing in invoice.

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Posted on by MOHAMMAD TAHA IMTIAZ

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I Received order in two receipts, I post invice against one receipt but no lines are showing in invoice against other receipt in purchase order .

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Can you share some screenprints of your invoice that misses the receipt?

Any additional information would help.

Best regards,

Ludwig

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MOHAMMAD TAHA IMTIAZ 427 on at

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Many thanks for those screenprints.

Is there an invoice already posted against this PO?

If you click the match product receipts button, do you some product receipts available?

Does your vendor that is used in the PO have a different invoice vendor account setup and is it possible that there is a mix/confusion related to that vendor invoice account?

Best regards,

Ludwig

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Ashish Upadhyay79 on at

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Hello Shagufta,

Addition to Ludwig suggestion,

1. Do you have change management enabled

2. what is the Purchase order status (header / line)

3. Did you try changing the "Default quantity for lines" to other options, like Registered Quantity.

Kindly share the info.

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MOHAMMAD TAHA IMTIAZ 427 on at

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Invoice has been posted against one receipt ,for an other receipt there are no receipt lines are showing on invoice line.

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MOHAMMAD TAHA IMTIAZ 427 on at

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Change Management are not enabled,

Purchase order status are open order.

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Ludwig Reinhard Microsoft Employee on at

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Hi shagufta Niazi,

Is it possible that the first invoice has been matched against all of the receipts by accident?

That would explain the behavior you experience.

Can you double check on that?

Many thanks,

Ludwig

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