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Column for 'Work Order Prefix' not showing on the Field Service Settings Main Form

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Posted on by 30

Hi Community,

I've found that the columns 'Work Order Prefix' and 'Work Order Starting Number' are not loading on the Main Form on the Field Service Settings Table. 

pastedimage1638783567499v1.png

When checking the Default Solution on PowerApps both columns are on the form.

pastedimage1638783659015v2.png

No Business rules were created nor was any custom Javascript added to the form. We are running a basic trial for training purposes when we noticed this issue.

Any ideas, suggestions?

Kind Regards

Bert

  • bbuyzen Profile Picture
    bbuyzen 30 on at
    RE: Column for 'Work Order Prefix' not showing on the Field Service Settings Main Form

    Hi Gabriel,

    That Solves my problem indeed. Seems they hid the fields in a pop-up window triggered by the "auto numbering" option in the WorkRibbon.

    Thank you!

  • Verified answer
    Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: Column for 'Work Order Prefix' not showing on the Field Service Settings Main Form

    Hi.

    Did you Opt-In to Auto-Numbering? You can see the button on the ribbon bar. If so, you can customize this field on the solution as a normal auto-numbering field.  

    pastedimage1638822018115v1.png

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