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Unable to create workflow batch jobs

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Posted on by Gaute K 296
Hi.
 
I am trying to run the Workflow infrastructure configuration job to activate workflow batch jobs.
 
 
However, when I run the job, no batch jobs are being created.
 
Any suggestions? I am system admin in the environment
Categories:
Administration and Setup
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,252 Super User 2024 Season 2 on at
    Unable to create workflow batch jobs
    Hi Gaute,

    In your screenshot, the Batch group fields are disabled for editing. This happens when records for the workflow jobs are found in the Batch table. Maybe the batch jobs were created initially in a different language or someone earlier created manually the workflow batches in a completely different batch job. 
     
    In case these fields are disabled, existing records are being updated and no new batch jobs are created.
  • Gaute K Profile Picture
    Gaute K 296 on at
    Unable to create workflow batch jobs
    Creating batch jobs manually worked. Does anyone have any idea why the wizard is not working?
  • Czeslawa Langowska Profile Picture
    Czeslawa Langowska 19 on at
    Unable to create workflow batch jobs
    Did you try to create manually those jobs:
    Workflow message processing -> class SysWorkflowMessageQueueManager
    Workflow due date processing -> class WorkflowWorkItemDueDateJob
    Workflow line item notification -> class SysWorkflowNotificationManager
    It should do the same as wizard above
  • Suggested answer
    PrabakaranRangasamy Profile Picture
    PrabakaranRangasamy 2 on at
    Unable to create workflow batch jobs
    Dear,

    Please ensure you follow these steps.

    Configure Workflow Infrastructure:
    • Go to System Administration → Workflow → Workflow infrastructure configuration.
    • Click OK.
    Access Batch Jobs:
    • Go to System Administration → Inquiries → Batch jobs.
    Filter and Update Jobs:
    • Filter by job descriptions that contain "Workflow".
    • Change the status from Withhold to Waiting for the following jobs:
      1. Workflow due date processing
      2. Workflow line item notifications
      3. Workflow message processing
  • Gaute K Profile Picture
    Gaute K 296 on at
    Unable to create workflow batch jobs
     
    These are the only batch jobs containing the word "workflow". As you can see, batch jobs such as "Workflow line item notifications" does not exist
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,252 Super User 2024 Season 2 on at
    Unable to create workflow batch jobs
    Hi Gaute,
     
    Are there already existing batch jobs in the application for the workflow, maybe with a hold or ended state?

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