Dynamics GP 2018 version
I finished Dec 2019 bank reconciliation for our operating account. A team member made a journal entry dated 12/31/2019 (after the rec is done). As I am trying to complete Jan 2020 bank rec, the "difference" box in the upper right of the advanced bank rec module is showing the same amount as the journal entry mentioned earlier. I tried to extract this GL entry as I normally do: Routines > Financial > Advanced Bank Reconciliation > Extract Transactions. But nothing got pulled into the adv bank rec module.
Our year ending 12/31/2019 was closed, and the periods of Dec 2019 and Jan 2020 are closed. We re-opened Dec and Jan, trying to extract it, it didn't work.
Then I unreconciled Dec bank rec thinking maybe doing so the system will let me extract that 12/31/2019 journal entry and tried again, it didn't work.
Can anyone offer any ideas on what I did wrong that prevented me from extracting this journal entry into the adv bank rec module? Thank you!